Define the service before the term
Whether your procurement team calls it Robotics as a Service or robot as a service, begin with the operating task, coverage needed and an achievable acceptance process. Agree which equipment and services are provided and which responsibilities remain with your team.
Maintenance, software, human operation, consumables, reporting and support depend on the contract. Site preparation, integration and changes in scope may be separate. RaaS does not by itself guarantee autonomy, uptime or financial savings.


